03:25
You know you’ve got the right partner when uptime is built into their entire service philosophy! That’s what Starrag is all about.
In today’s podcast, MTDCNC’s Arthur Field talks with Rob and Steven of Starrag about how their team classifies parts, manages everything through their ERP system, and ships critical replacements straight from their Kentucky warehouse.
From a flooded vertical turning center to modernizing a 1970s machine to 2025 standards, their service stories are proof that Starrag keeps customers’ machines running. Tune in to learn how smart stocking, global technician coordination, and precise ticket tracking help Starrag react fast when customers need them most.
