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Trumpf Inc., a leading provider of industrial machine tools and laser technology, is pleased to announce the appointment of Heidi-Melanie Maier as the new Vice President of Technical Services. In her new role, Maier will oversee the technical service, spare parts, and training departments, ensuring exceptional support for customers across North America.
With over 24 years of dedicated service at Trumpf, Heidi-Melanie Maier brings a wealth of experience in managing technical services and communications. Her extensive tenure with the company has been marked by significant contributions to the growth and efficiency of Trumpf’s service operations.
Previously serving as the National Service Director, Maier played a pivotal role in reorganizing the Trumpf service department. Under her leadership, the team expanded by more than 100 new service technicians over the past three years, enhancing the company’s capacity to meet increasing customer demands. Maier’s strategic initiatives have not only strengthened the technical service team but also improved overall service delivery and customer satisfaction.
During a recent press conference at FABTECH in Orlando, FL, Maier highlighted key investments that underscore Trumpf’s commitment to excellence in technical services. Notably, the company has established a new spare-parts warehouse in Indianapolis, IN, effectively doubling its inventory of stocked parts in North America. This expansion ensures that customers receive faster and more reliable access to essential components, minimizing downtime and maintaining operational efficiency.
“We are thrilled to appoint Heidi-Melanie Maier as our Vice President of Technical Services,” said [Name], [Title] at Trumpf Inc. “Her proven leadership and deep understanding of our service operations make her the ideal candidate to drive our technical services to new heights. Heidi-Melanie’s dedication and expertise will be instrumental in continuing to provide our customers with the highest level of support and innovation.”
Heidi-Melanie Maier expressed her enthusiasm about her new role, stating, “I am honored to take on the responsibility of leading our technical services team. Over the past 24 years at Trumpf, I have witnessed firsthand the company’s commitment to quality and customer satisfaction. I look forward to building on our successes and driving further improvements to ensure our customers receive the best possible support.”
Trumpf Inc. remains committed to delivering top-tier technical services and innovative solutions to its customers. The appointment of Heidi-Melanie Maier underscores the company’s dedication to maintaining excellence in service and expanding its capabilities to meet the evolving needs of the manufacturing industry.
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