Hypertherm Doubles Warranty Period for Powermax Plasma Cutters to Enhance Customer Confidence!

In a move that reinforces its commitment to quality and customer satisfaction, Hypertherm Associates, a leading U.S.-based manufacturer of industrial cutting systems, has announced a significant upgrade to the warranty on its Powermax plasma cutters. Starting January 1, 2025, the company has doubled the warranty period from three years to six years for all Powermax plasma and gouging systems. This retroactive change applies to all customers who have received their Powermax plasma systems after this date, providing them with extended coverage and enhanced peace of mind regarding their investments.

Erik Brine, General Manager at Hypertherm Associates, expressed the company’s confidence in the durability and reliability of its plasma technology, stating, “At Hypertherm Associates, we take pride in delivering the most reliable plasma systems in the industry. Extending our warranty from three to six years demonstrates confidence in our plasma technology and a commitment to our customers, who deserve peace of mind in the investments they’ve made.”

The Powermax Series, known for its versatility and reliability, includes a line of seven portable, professional-grade plasma systems. These systems are engineered to meet the diverse needs of metalworkers, offering capabilities for both manual and automated cutting and gouging of metals up to 1.5 inches (38 mm) in thickness. The Powermax systems are designed to be highly efficient, allowing manufacturers to handle a wide variety of metalworking tasks with precision and ease.

By extending the warranty, Hypertherm not only showcases its belief in the longevity and performance of its Powermax systems but also aims to build stronger customer relationships by providing additional value and security for users. This extended warranty offers customers an extra layer of confidence, knowing that they are covered for a longer period should any issues arise with their equipment.

For existing Powermax customers, there is no need to take any action to benefit from the new six-year warranty. Customers are simply encouraged to retain their invoice or receipt showing the date of delivery in order to be eligible for the extended coverage. This streamlined approach ensures that all eligible customers can enjoy the benefits of the extended warranty without any hassle.

This warranty extension also underscores Hypertherm’s ongoing dedication to providing cutting-edge technology that meets the evolving needs of the manufacturing and metalworking industries. The company’s decision to extend the warranty is expected to further solidify the Powermax series as a reliable and trusted solution for cutting and gouging needs in a wide range of industries, from general manufacturing to metal fabrication.

In conclusion, Hypertherm’s decision to double the warranty period for Powermax plasma systems serves as a clear indication of the company’s commitment to customer satisfaction and confidence in the reliability of its products. By providing extended coverage, Hypertherm ensures that its customers continue to benefit from top-tier performance and support, making it easier for them to focus on their core operations without worrying about the longevity of their equipment.