MMC Hardmetal UK Celebrates Customer Service Team


Thursday 15 January 2026, 8:15:41 AM


MMC Hardmetal UK Ltd marked National Customer Service Day by honoring its dedicated customer service team, acknowledging their significant contributions to the company’s success.

The company highlighted the relentless dedication of its team members, including Amy Holmes, Operations Manager, Rachel Fox, Customer Service Advisor, Lisa Kelly, Customer Outreach Advisor, and Jo Shakespeare, Inventory and Customer Relations Advisor. Each member has been instrumental in ensuring seamless operations and service excellence for MMC Hardmetal’s customers.

Amy Holmes has been pivotal in managing operations that keep the company functioning smoothly. Her strategic approach ensures that every customer interaction is handled with care and precision. Rachel Fox, known for her attention to detail and customer satisfaction skills, has been a cornerstone of the service team, providing invaluable support to clients.

Lisa Kelly excels in outreach activities, ensuring that customer queries and concerns are promptly addressed. Her proactive approach has helped build long-lasting relationships with clients. Meanwhile, Jo Shakespeare, with her dual role in inventory management and customer relations, has streamlined processes that enhance efficiency and client satisfaction.

MMC Hardmetal UK Ltd, part of Mitsubishi Materials, consistently prioritizes customer service, integral to its market reputation and client loyalty. The company’s commitment to high-quality service and premium materials in the manufacturing sector distinguishes it as a leader in the industry.

The celebration of National Customer Service Day not only acknowledges the hard work and dedication of MMC Hardmetal’s team but also reinforces the company’s dedication to exceptional customer care within the manufacturing industry.

View more news from MMC Hardmetal UK Ltd



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