Methods Machine Tools has announced the appointment of Jon Casten as the new Vice President of Aftermarket. With an impressive 25 years of experience in post-sales strategy and commercialization, Casten is set to take on the crucial role of leading Methods’ comprehensive aftermarket strategy.
In his new position, Casten will oversee all aspects of customer support, which includes managing both national and field-based service teams. He will also be responsible for national parts distribution, warranties, and digital services. His appointment is expected to strengthen Methods’ commitment to providing top-notch customer service and support.
Methods Machine Tools, known for its dedication to innovation and quality in the manufacturing industry, sees Casten’s extensive background as a valuable asset. His expertise in post-sales operations aligns perfectly with the company’s goals of enhancing its aftermarket offerings and ensuring customer satisfaction.
The company looks forward to leveraging Casten’s leadership to continue delivering exceptional support to its clients. Methods Machine Tools remains a key player in the manufacturing sector, constantly striving to meet and exceed industry standards with its comprehensive solutions and services.
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