Zeiss Industrial Quality Solutions Appoints Hendrie Viktor as President!

ZEISS Industrial Quality Solutions USA has announced a leadership transition, with Hendrie Viktor appointed as president following the retirement of Mark Smith. Smith steps down after more than a decade of service, during which the organization strengthened its market position, expanded customer partnerships and achieved notable revenue growth despite challenging market conditions.

Viktor brings over 20 years of experience within Zeiss to the role. Most recently, he served as vice president of sales for the U.S. organization, where he played a central role in refining go-to-market strategies, enhancing customer engagement and aligning cross-functional teams to strengthen the company’s value proposition. His tenure has been marked by efforts to expand the company’s expert network and enable more manufacturers to integrate Zeiss technologies and software into daily operations.

Mark Smith noted that during his leadership, the organization significantly expanded its market impact by helping manufacturers leverage Zeiss solutions across industries such as healthcare, aerospace, automotive and electronics. He expressed confidence that Viktor’s leadership experience and deep industry knowledge position him well to guide the company into its next phase of innovation and growth.

As president, Viktor is expected to focus on enhancing customer value, accelerating innovation and driving sustainable growth in an evolving manufacturing landscape. His background in commercial strategy, customer experience and organizational transformation is seen as critical to strengthening Zeiss’ competitive position and deepening relationships with manufacturing partners.

Viktor stated that he is honored to assume the presidency and highlighted Zeiss’ evolution into a hub of innovation driven by customer commitment and team dedication. He emphasized the importance of continuing to build on this foundation by pursuing new opportunities, advancing technologies and fostering a people-centric culture that supports long-term success.

The leadership transition underscores Zeiss Industrial Quality Solutions’ commitment to customer success, sustainable manufacturing practices and continued technological advancement. With Viktor at the helm, the organization aims to reinforce its role as a trusted partner to manufacturers navigating increasing complexity and precision requirements across global industries.