DETES GmbH has been appointed as the first authorised service partner for dental milling machines by renowned manufacturers Franken Dental and CIMT Precision. This move aims to bolster support for dental laboratories investing in advanced milling technology.
Franken Dental and CIMT Precision emphasise that the service provider plays a crucial role alongside the machinery itself. DETES, led by Patrick Schulz, now offers certified support for these sophisticated systems. The certification promises manufacturers’ expertise, certified technicians, and adherence to official service guidelines, enhancing maintenance and reducing downtime. The assurance of faster response times, coupled with enhanced process and operational security, is particularly beneficial for high-demand systems like CIMT’s Pi5 and Schütz Dental’s Tizian milling machines, including models 6.0, 6.5, and 6.6.
With DETES’ certification, both Franken Dental and CIMT Precision aim to deliver service quality that meets the rigorous standards of modern dental laboratories. Customers will benefit from direct access to manufacturer-trained specialists, extending beyond anonymous hotline assistance. This approach ensures that experts familiar with every detail of the systems will address service needs, thus minimising workflow disruptions and potential costs associated with machine downtime.
The certification of DETES represents a commitment to quality, customer proximity, and long-term investment security for dental labs. This initiative reaffirms Franken Dental and CIMT Precision’s dedication to supporting their users with unparalleled service.
DETES GmbH’s achievement, spearheaded by Patrick Schulz, marks a significant milestone in advancing customer service for dental technology products, securing a solid foundation for future collaborations and projects.
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