FLEXIBILITY AND USER FRIENDLINESS OF PSL DATATRACK DRIVES I & G ENGINEERING’S FORWARD THINKING
Specialist CNC precision engineering company I&G Engineering Limited, based in 11,000 square feet premises near Swansea, produces high quality components in a variety of materials for many market sectors. The company has been established for some 40 years and has continuously invested in the latest CNC machining, inspection technology, CAD/CAM programming and production control software to improve its scope of customer services. This covers everything from batch production of hundreds of aluminium or stainless steel components to prototyping and precision manufacture of complex assemblies, typically for aerospace, medical and other specialist applications.
The company holds ISO 9001:2015 service quality accreditation and employs rigorous process control procedures to ensure client specifications are met in full. This includes close control of the production and administration behind every order and for this, the company’s investment in PSL Datatrack production control software has played a vital role.
In the earlier years of I&G’s existence, all customer quotations, purchase orders, delivery notes and invoices were raised by hand. “This was a very time consuming process, hard to organise and it was also very easy to make mistakes,” says Director, Michael Evans. “As we were growing, customer numbers and order variations were increasing so the issue was getting bigger and becoming a problem. That’s why, in 2001, we decided PSL Datatrack was the way forward.”
I&G did investigate a number of different packages to replace their manual administration and it was soon recognised that PSL Datatrack offered the most powerful, user-friendly modular system that was built specifically to manage the processes of a subcontract engineering company like I&G. “Coupled with the support PSL Datatrack offered, it was definitely the way we wanted to push on with the business,” comments Michael.
Throughout its existence, I&G’s key aim has been to maintain the highest standards of quality, flexibility, reliability and communication with customers on order status. PSL Datatrack has helped Michael and his team maintain and improve efficiency, thereby achieving these business aspirations. “We really are a quality driven company that is very flexible and our customers would say we are very reliable. We invest in our business to keep customer costs down and to allow us to be more flexible and dependable,” he says.