Have you ever seen such an incredible service support network?

Over 32,000 machines across India, more than 12,000 customers, and a team 175+ engineers – LMW are moving mountains when it comes to dedicated customer service!

LMW Care is a full-service Multichannel Support System and CRM that helps customers throughout the product lifecycle by making service as simple as one click. This innovation is a first of its kind across the machine tool industry in India, and we’re here to learn everything about it from Mathu Kuppuswamy of LMW and Damini of MTDCNC.